Admin Assistant: Energy Revenue Customer Services: ENER20199 at City of Ekurhuleni Jobs

Closing Date: 2026-04-03

Minimum Requirements:

• Grade 12 qualification
• Computer literacy
• Strong interpersonal and communication skills
• 1 year of experience in a similar environment

Core Responsibilities:

• Perform administrative office duties for the Metering Installation Maintenance sub-section.
• Provide first-line administrative advice to customers regarding meter installations.
• Handle first-line queries related to existing meter installations and electrical installations.
• Attend to queries from the public and other departments concerning existing connections, prepayment meters, tampering, tariffs, service connections, and disconnections.
• Ensure consumer data, metering data, and property data are accurate on billing and vending systems.
• Utilize the Business Process Management System to schedule job cards and correct metering data for prepayment, conventional, smart, and AMR meters.
• Ensure all applications are completed according to governance standards.