Restaurant General Manager - Port Elizabeth / Gqeberha at KFC Jobs
KFC · Eastern Cape · 4d ago
KFC
Closing 21 Apr 2026
Key Responsibilities
*Achieve CHAMPS Standards within the restaurant by ensuring all employees focus on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product, and Speed of Service.
* Manage shifts according to Company Policies and Procedures, directing employee activities to maximize sales, operating efficiency, and profitability.
* Forecast and schedule labor by shift, creating a deployment plan to control labor costs and meet business needs using tools like Macromatix.
* Implement controls and procedures to protect the safety and security of employees, customers, property, and company funds.
* Implement restaurant training programs for all staff to enable them to maximize performance and realize their career potential.
* Support and demonstrate the How We Win Together at KFC principles, acting as a role model with heart, smart, and courage.
* Manage cost controls per Company Policy, directing employees to meet controllables targets, maximize sales, operating efficiency, and profitability.
* Manage Local Store Marketing LSM activities to grow sales.
* Ensure training and development meet company standards, taking action to ensure all employees meet required performance standards.
* Achieve consistent results through effective team management.
Requirements
* Prior supervisory and managerial experience in the Quick Service Restaurant (QSR) Industry.
* English Proficiency.
* Numeracy Proficiency.
* Computer Literacy.
* Financial Acumen.
* All Star Certified with an Individual Development Plan (IDP) in place.
* RGM Academy and RGM Certified.
* Grade 12 (NQF Level 4) and preferably a suitably related tertiary qualification.
* A passion for product quality and the customer service experience, pride in the KFC Brand!
Application requirements
- Z83 application form
- Comprehensive CV
- Certified ID copy